Contact us
1. We always have someone on hand to answer your questions. We believe in prompt customer service and will do everything possible to satisfy our customers. If you have any questions, comments or suggestions, please contact us.


Customer service:
2. For order status and other after-sales support issues, please log in to My Orders and click on the order you need help with. On the order details page, you can easily view order details, track order progress, and request help by submitting a customer service ticket. We typically respond to all tickets within 1 business day.
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Sales volume:
3. If you need information before buying, you can have a live chat with our online sales representatives. If live chat is unavailable, you will be directed to an online form to submit an inquiry. After submitting your query, you can track your progress and submit updates in My Queries.

Business hours：
4. Our business hours are 9:00-21:00 (Monday-Saturday). Sundays are non-working days, except holidays. If you encounter any problems at other times, you can check the help center on the homepage. If you find the corresponding problem, it can be solved for you. If you need to find manual customer service, you can contact the store customer service to answer your questions. If there is no timely reply, you can leave us a message. We will get back to you as soon as possible after seeing it. Please wait. Thank you so much.